Catalog Search Results
Author
Pub. Date
[2019]
Language
English
Description
"Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits...
Author
Series
Economia e gestione delle imprese volume 70
Publisher
G. Giappichelli Editore
Pub. Date
2017.
Language
Italiano
3) The new relationship marketing: how to build a large, loyal, profitable network using the social Web
Author
Language
English
Description
"A top social media guru shares the secrets to expanding your business through relationships. People have always done business with people they know, like, and trust. That's the essence of "relationship marketing." Today, the popularity of online social networking has caused a paradigm shift in relationship marketing. Businesses that use both new and traditional ways of nurturing connections with their customers are winning. This book helps businesspeople...
13) Vtiger CRM beginner's guide: record and consolidate all your customer information with vtiger CRM
Author
Publisher
Packt Pub. Ltd
Pub. Date
2011
Language
English
Author
Publisher
Business Expert Press
Pub. Date
2014.
Language
English
Description
Marketers, merchandisers, and sales executives alike are struggling with Big Data--the data streaming at increasing speeds from myriad channels and options for communicating with customers. The tools are likely to continue to multiply, paralyzing many executives with simply too many choices. Using data from a four-year study, this book provides a process for rigorous decision making, eliminating the paralysis and optimizing decision making for marketing...
Author
Publisher
Cambridge University Press
Pub. Date
2013
Language
English
Description
"The strategic management of customer relationships is a critical activity for all enterprises. The means of effectively managing relationships with customers are typically addressed under the headings of relationship marketing and customer relationship management (CRM), to name but two terms used to describe the management of customer relationships"--